Service Policy
Service Delivery Policy – NailWell Private Limited
NailWell provides in-person nail-printing services at its kiosk/store locations.
There is no physical product shipping associated with standard nail-printing sessions.
Service Process
After successful payment and booking:
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The customer selects an available appointment.
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The customer visits the selected NailWell location.
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The customer chooses a design or provides an eligible image/design.
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NailWell prepares the design for printing.
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The nail-printing service is performed.
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The customer receives the completed nail-printing service.
Service Time
Printing is designed to be completed quickly; actual service time may vary depending on design preparation, customer requirements, queue, equipment and other operational factors.
Customer Responsibility
Customers should arrive at their confirmed appointment time.
Late arrival may result in a shortened service time or rescheduling depending on availability.
Equipment or Operational Issues
If NailWell is temporarily unable to provide the service because of equipment failure, technical issues, maintenance, safety concerns or other operational circumstances, NailWell may offer the customer an alternative appointment.